This publication provides information on the number of users and usage of the NHS App, and of features available through it.
It aims to provide an open and accessible data source to give insight into how the public are using the NHS App, and how usage changes over time.Data are included for the following measures at ICB and national levels:- NHS App monthly logins- NHS App monthly unique user logins- NHS App unique user logins in the previous 12 months- NHS App account registrations- NHS App prescription orders- NHS App unique users ordering prescriptions- Registered NHS App users- NHS App messaging and notifications measures, including message delivery, message read rates and notification opt-in rates Data are included for the following measures at national level only:- NHS App all-time account registrations- Unique users sent messages in the NHS AppAdditionally, the publication includes a number of measures relating to the prescription tracking features of the NHS App, presented at national level only, including:- Pharmacy and patient enablement- Service usage- Ready to Collect notifications- Notification read ratesMeasures included within this publication may be expanded over time as additional NHS App features become available and suitable data sources are identified.See the ‘What’s included in this release’ page for a full list of metrics. Definitions and caveats are available in the NHS App Management Information Statistics: Summary and NHS App Management Information Statistics Metadata Excel files, both available to download under Resources at the bottom of this page.
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